Privacy Policy

Last Updated: January 2025

Introduction

At Sharman's Homestay, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We collect information that you provide to us directly when you:

  • Create an account or make a booking
  • Contact us
  • Subscribe to our newsletter
  • Fill out forms on our website

Payment Information

We process payments securely through third-party payment providers. We do not store complete credit card information on our servers.

Usage Data

We automatically collect information about your interaction with our website:

  • IP address and browser type
  • Pages visited and time spent
  • Referral source and browsing patterns

How We Use Your Information

  • Process and manage your bookings
  • Communicate with you about your stay
  • Improve our services and user experience
  • Send updates and promotional offers (with your consent)
  • Comply with legal obligations
  • Prevent fraud and ensure security

Information Sharing

We do not sell your personal information. We may share your data with:

Service Providers

Payment processors, email services, and analytics tools

Legal Authorities

When required by law or to protect our rights

Business Transfers

In the event of a merger, acquisition, or asset sale

With Your Consent

When you explicitly authorize us to share your information

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

SSL/TLS encryption for data transmission
Secure password storage with hashing
Regular security audits
Restricted access to personal data

Your Rights

You have the right to:

Access your personal information
Correct inaccurate or incomplete data
Request deletion of your data
Object to the processing of your data
Withdraw your consent at any time

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors are coming from. This section explains what cookies are, how we use them, and how you can control your preferences.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

How We Use Cookies

We use cookies for various purposes, including essential website functionality, analytics, and marketing. You have full control over which types of cookies you accept.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be disabled in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work.

Duration: Session or up to 30 days
Examples: Authentication tokens, session management, security preferences

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Duration: Up to 1 year
Examples: Language preferences, theme settings, user interface customization

Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are most popular and see how visitors move around the site. All information collected is aggregated and anonymous.

Duration: Up to 2 years
Examples: Google Analytics, page view tracking, user behavior analysis

Marketing Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They work by uniquely identifying your browser and device.

Duration: Up to 3 months
Examples: Facebook Pixel, Google Ads, remarketing tags

Your Cookie Choices

You have several options for managing cookies:

  • Use our cookie banner to accept or reject categories
  • Visit our Cookie Preferences page in your account settings
  • Configure your browser settings to block cookies
  • Use browser extensions or privacy tools

Browser Settings

Most browsers allow you to control cookies through their settings. You can usually find these options in the 'Options' or 'Preferences' menu of your browser.

Please note that disabling cookies may affect the functionality of this and many other websites you visit.

Third-Party Tracking

Some of our pages may contain content from third parties (such as videos, maps, or social media buttons) that may set their own cookies. We have no control over these cookies, and you should check the privacy policies of these third parties for information about their cookie practices.

Data Retention

Cookie data is retained according to the duration specified for each cookie type. We regularly review and delete unnecessary data in accordance with our data retention policy and legal requirements.

Questions About Cookies?

If you have questions about our use of cookies or other tracking technologies, please contact us using the information provided in the Contact section of this policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please feel free to contact us.

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